Orange UK APN and Network Settings
Orange was the third major UK network to release an Android phone under the guise of t
he awesome HTC Hero- but for those of you who are bringing your other phone across the network here are the steps you need to get it working.
Here are some simple instructions which you just need to go through step by step and you will be working 100% on Orange UK.
The following settings have been tested using an Orange pay monthly Tariff. I hope to add other details in the future- if you need any settings specifically or they don’t work- please let me know in a comment below!
Before you Start
If you are transferring over from another network make sure to request your PAC migration code to allow you to port your number across. If you are connecting to Orange then you need to make some changes to get it working.
To get your Unlocked Tmobile G1, HTC Magic to work on o2. ( Not sure how to unlock? Read my post on how to unlock your Android Phone)
Change the following settings
Voicemail
- For me this worked as soon as I dialled 1 from the dialer to access my voicemail.
- If it didn’t for you then you need to Press Menu and click settings
- Press Call Settings->Voicemail
- Set the Voicemail number to be +447973100123
(in my experience you may need to do this a few times so save Orange Voicemail as a contact to speed this up!)
Cool that’s Orange voicemail working!
Android APN and Data Settings for Orange UK
- I have put the settings below however if you find that they are not working , then just dial 156 to get to the support team for settings-(and let me know via comment so I can update this post)
- Go to settings -> wireless controls
- Go to Mobile Networks -> Access Point Names
- Make sure you select and delete each APN on the list.
- Click Menu and select New APN
- Use the following settings:
- Name = Orange Internet
- APN = orangeinternet (case sensitive)
- MCC:234
- MNC:33
- APN Type: default
- Ignore everything else and leave it as <Not set>
- Then press menu and save and then turn off the phone and restart and you are done!
- Market should be working, email working and your browser is now working!
Nice job
To activate your MMS:
I spoke to Orange and they recommended the following settings, which didn’t seem to work for me, however it may be because my work administrator has blocked MMS.
Here are the settings recommended by Orange:
- finding the settings:
- tap on all programs
- tap on settings
- tap on wireless controls
- tap on mobile network settings
- tap on access point names
- tap the menu key
- tap on new APN
- enter the following information
MMS data settings:
- Name = Orange MMS
- APN = orangemms
- Proxy = 192.168.224.010
- Port = 8080
- Username = Orange
- Password = Multimedia
- Server = Leave blank
- MMSC = http://mms.orange.co.uk
- MMS proxy = 192.168.224.010
- MMS port = 8080
- MMS protocol = WAP 2.0
- MCC = 234
- MNC = 33
- APN type = mms
Hopefully you are all working. Let me know!
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Re your MMS settings – I have an Orange branded hero and just checked my settings for you. They look similar to yours except Proxy, Port, Username, Password and Server are all set to blank (i.e. ). Give that a try.
I spent nearly 6 hours yesterday trying to get my MMS messages to send using Orange using my HTC Hero, looking through all of the sites on-line and all of the many settings that were suggested, from the Orange website itself to ones like this. I finally found the problem! As I was sat in my office at home, I was using my broadband connection via wireless to setup my email, etc and realised that you can’t send (or receive the picture part of) MMS messages over the data network if wireless is enabled!
The phone must be trying to use the wireless network to send the data as it would with other data and only turns to the phone 3G/G+/HSDPA network if no wireless is connected!
Thats the problem with orange using a 192.168 ip address for there servers. as most peoples networks are setup with these ip address.
I had the same problem setting my hero, all the settings were ok, I called orange, they did a sim update, it was a 3g problem, its perfect now! Hope this helps anyone with the same problem.
OMG, Thanks ‘Android UK’
Finally got GPRS working now on my Nexus One
Thanks soooooooooo much
Thanks alot, you helped sort out my internet on my phone… and ive been trying to work it for months!
Thanks very much. Just got the HTC Desire and gave my G1 to my mum who has an orange 3g sim. After getting the G1 unlocked I couldn’t get the internet to work with the orange sim. Followed your instructions and bam, I’m online! Awesome. Thank you!
Thanks for this post. Added the new APN to my Magic and suddenly all those MMS started sending and I was able to download them at last. Great job.
Thanks, you saved me! I have my Orange SIM in today but could not access https websites, so no access to my Google account. Everything else was working. For some reason the Orange people gave me a load of dud info to put in the APN settings, I think GPRS settings and not 3G. Now working again! Thank you again!
[...] Bloke, the UK’s first blog which is 100% dedicated to Android problems. He already has a post on Android APN and Data Settings for Orange UK and my answer was there. The original settings that the business team gave me were for GPRS access, [...]
Hi,
Im having problem trying to use my G1 T Mobile phone with an Orange pay as you go sim card. I have unlocked the network which said successful.
Now i added the APN but it is saying no service.
Do i also need to activate the google mail or can i cancel that please?
Any help would be much appreciated!
Thanks
Zoe
Oh and also if i do need to set up the googlemail can i set up a new google mail account and not the one it is asking for?
Hope this makes sense!
Thanks
Zoe
Hi
This was all working well until today (or maybe it broke on Saturday). I had a couple of SIM updates and since then cannot access the internet at all. I get this message:
“Data connectivity problem:
The server failed to communication. Try again later.”
I spoke to Orange and they say that they do not support the phone and cannot help. I should be using one of their phones.
Do you know what the problem is?
T-Mobile G1 with an Orange 3G SIM.
OK, got it working. I deleted the APN type so it says not set instead of default and that seems to work.
My phone is an Samsung i5700 running Android 2.1. (Orange sim)
I have a problem with voicemail in that although I can access voicemail from the phone, it will not kick in for people to leave a message. The voicemail number is set correctly in settings.
Any ideas?
Settings – call settings- voicemail. Otherwise speak to orange. They need to give you sane settings as HTC hero
Thanks – popped into Orange shop and they sorted it for me!
Called Orange a couple of weeks ago and they gave me instructions for the APN – based on the Desire settings, which worked fine until today when suddenly they were wiped. Inputted the settings above and saved but when I rebooted the APN page was/is blank, just a black screen not even the list of requirements. Any ideas?
The desire should fill in the details automatically for you. That doesn’t sound like normal behaviour. I personally would think about backing it up and doing a hardware reset on it.
Orange customer services couldn’t even get me on the internet but you guys did!
Great to hear. And thanks for the feedback. I don’t get paid to write this, so knowing that I am helping people is really rewarding.
I purchased a Dolphin one-month SIM card-only service that includes 100 Mb of data. I followed the instructions on the Orange website (which are located here: http://setuporange.wdsglobal.com/internet (pulldown menu lists HTC Magic.
The instructions call for entering “default” in APN type.
Got it all entered as per instructions, and Internet connectivity came up working fine — for a week. Then it stopped.
Tried all kinds of things, nothing helped. Then, based on an entry in this list, I removed “default” and returned to in APN type, and Internet connectivity came back on.
Weird. I don’t know if it’s an Orange network change, a bug in the OS, or what, but I’m keeping my fingers crossed that the connectivity will keep working.
Thanks for having this page. Really helped.
Sorry, previous comment included that I returned to “no setting” in APN type, but I used angle brackets and it got removed in html parsing!
Anyway, by putting the APN type back to “no setting,” whilst using all the rest of the settings as per the Orange website instructions, Internet connectivity appears to be working.
Thats really wierd. Thanks for the updated info and glad to know I helped!