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Home » tech help

Orange UK APN and Network Settings

Submitted by on August 19, 2009 – 8:20 am71 Comments

Orange was the third major UK network to release an Android phone under the guise of tlogohe awesome HTC Hero- but for those of you who are bringing your other phone across the network here are the steps you need to get it working.

Here are some simple instructions which you just need to go through step by step and you will be working 100% on Orange UK.

The following settings have been tested using an Orange pay monthly Tariff. I hope to add other details in the future- if you need any settings specifically or they don’t work- please let me know in a comment below!

Before you Start

If you are transferring over from another network make sure to request your PAC migration code to allow you to port your number across.  If you are connecting to Orange  then you need to make some changes to get it working.

To get your Unlocked Tmobile G1, HTC Magic to work on o2. ( Not sure how to unlock? Read my post on how to unlock your Android Phone)

Change the following settings

Voicemail
  1. For me this worked as soon as I dialled 1 from the dialer to access my voicemail.
  2. If it didn’t for you then you need to Press Menu and click settings
  3. Press Call Settings->Voicemail
  4. Set the Voicemail number to be +447973100123

(in my experience you may need to do this a few times so save Orange Voicemail as a contact to speed this up!)

Cool that’s Orange voicemail working!

Android APN and Data Settings for Orange UK
  1. I have put the settings below  however if you find that they are not working , then just dial 156 to get to the support team for settings-(and let me know via comment so I can update this post)
  2. Go to settings -> wireless controls
  3. Go to Mobile Networks -> Access Point Names
  4. Make sure you select and delete each APN on the list.
  5. Click Menu and select New APN
  6. Use the following settings:
    1. Name = Orange Internet
    2. APN = orangeinternet (case sensitive)
    3. MCC:234
    4. MNC:33
    5. APN Type: default
    6. Ignore everything else and leave it as <Not set>
    7. Then press menu and save and then turn off the phone and restart and you are done!
  7. Market should be working, email working and your browser is now working!

Nice job

To activate your MMS:

I spoke to Orange and they recommended the following settings, which didn’t seem to work for me, however it may be because my work administrator has blocked MMS.

Here are the settings recommended by Orange:

  1. finding the settings:
  • tap on all programs
  • tap on settings
  • tap on wireless controls
  • tap on mobile network settings
  • tap on access point names
  • tap the menu key
  • tap on new APN
  • enter the following information

MMS data settings:

  • Name = Orange MMS
  • APN = orangemms
  • Proxy = 192.168.224.010
  • Port = 8080
  • Username = Orange
  • Password = Multimedia
  • Server = Leave blank
  • MMSC = http://mms.orange.co.uk
  • MMS proxy = 192.168.224.010
  • MMS port = 8080
  • MMS protocol = WAP 2.0
  • MCC = 234
  • MNC = 33
  • APN type = mms

Hopefully you are all working. Let me know!

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71 Comments »

  • Dave says:

    Re your MMS settings – I have an Orange branded hero and just checked my settings for you. They look similar to yours except Proxy, Port, Username, Password and Server are all set to blank (i.e. ). Give that a try.

  • Jonathan Farbowski says:

    I spent nearly 6 hours yesterday trying to get my MMS messages to send using Orange using my HTC Hero, looking through all of the sites on-line and all of the many settings that were suggested, from the Orange website itself to ones like this. I finally found the problem! As I was sat in my office at home, I was using my broadband connection via wireless to setup my email, etc and realised that you can’t send (or receive the picture part of) MMS messages over the data network if wireless is enabled!

    The phone must be trying to use the wireless network to send the data as it would with other data and only turns to the phone 3G/G+/HSDPA network if no wireless is connected!

  • James says:

    Thats the problem with orange using a 192.168 ip address for there servers. as most peoples networks are setup with these ip address.

  • Andy says:

    I had the same problem setting my hero, all the settings were ok, I called orange, they did a sim update, it was a 3g problem, its perfect now! Hope this helps anyone with the same problem.

  • M_Woody says:

    OMG, Thanks ‘Android UK’ :-D

    Finally got GPRS working now on my Nexus One

    Thanks soooooooooo much :-)

  • amy says:

    Thanks alot, you helped sort out my internet on my phone… and ive been trying to work it for months!

  • Phil5150 says:

    Thanks very much. Just got the HTC Desire and gave my G1 to my mum who has an orange 3g sim. After getting the G1 unlocked I couldn’t get the internet to work with the orange sim. Followed your instructions and bam, I’m online! Awesome. Thank you!

  • Chris says:

    Thanks for this post. Added the new APN to my Magic and suddenly all those MMS started sending and I was able to download them at last. Great job.

  • Jon says:

    Thanks, you saved me! I have my Orange SIM in today but could not access https websites, so no access to my Google account. Everything else was working. For some reason the Orange people gave me a load of dud info to put in the APN settings, I think GPRS settings and not 3G. Now working again! Thank you again!

  • Zoe says:

    Hi,

    Im having problem trying to use my G1 T Mobile phone with an Orange pay as you go sim card. I have unlocked the network which said successful.
    Now i added the APN but it is saying no service.
    Do i also need to activate the google mail or can i cancel that please?
    Any help would be much appreciated!
    Thanks
    Zoe

  • Zoe says:

    Oh and also if i do need to set up the googlemail can i set up a new google mail account and not the one it is asking for?
    Hope this makes sense!

    Thanks
    Zoe

  • Jon says:

    Hi

    This was all working well until today (or maybe it broke on Saturday). I had a couple of SIM updates and since then cannot access the internet at all. I get this message:

    “Data connectivity problem:
    The server failed to communication. Try again later.”

    I spoke to Orange and they say that they do not support the phone and cannot help. I should be using one of their phones.

    Do you know what the problem is?

    T-Mobile G1 with an Orange 3G SIM.

  • Jon says:

    OK, got it working. I deleted the APN type so it says not set instead of default and that seems to work.

  • Way says:

    My phone is an Samsung i5700 running Android 2.1. (Orange sim)

    I have a problem with voicemail in that although I can access voicemail from the phone, it will not kick in for people to leave a message. The voicemail number is set correctly in settings.

    Any ideas?

  • emitsignal says:

    Called Orange a couple of weeks ago and they gave me instructions for the APN – based on the Desire settings, which worked fine until today when suddenly they were wiped. Inputted the settings above and saved but when I rebooted the APN page was/is blank, just a black screen not even the list of requirements. Any ideas?

  • Richard says:

    Orange customer services couldn’t even get me on the internet but you guys did!

  • Bernard Golden says:

    I purchased a Dolphin one-month SIM card-only service that includes 100 Mb of data. I followed the instructions on the Orange website (which are located here: http://setuporange.wdsglobal.com/internet (pulldown menu lists HTC Magic.

    The instructions call for entering “default” in APN type.

    Got it all entered as per instructions, and Internet connectivity came up working fine — for a week. Then it stopped.

    Tried all kinds of things, nothing helped. Then, based on an entry in this list, I removed “default” and returned to in APN type, and Internet connectivity came back on.

    Weird. I don’t know if it’s an Orange network change, a bug in the OS, or what, but I’m keeping my fingers crossed that the connectivity will keep working.

    Thanks for having this page. Really helped.

  • Bernard Golden says:

    Sorry, previous comment included that I returned to “no setting” in APN type, but I used angle brackets and it got removed in html parsing!

    Anyway, by putting the APN type back to “no setting,” whilst using all the rest of the settings as per the Orange website instructions, Internet connectivity appears to be working.

  • Andy says:

    have a new Samsung Galaxy S and had Internet for 10 days but now stopped going to page not available immediately, Settings provided by orange to reconfigure APN for this phone do not seem to work. Settings above seem similar but it says “default” does that mean i leave it as already showing. Is it worth deleting all APN’s on my phone and starting again??

  • nicki says:

    Thanx so much for the mms settings, it was really starting to annoy me cause I couldn’t view my messages an now I can!

  • Maria says:

    Thanks a million! Was just able to configure my SonyEricsson Xperia X10 mini with my new Orange SIM without even having to call Orange customer service, you are brilliant

  • Jon says:

    I had to do a factory reset the other day, and I forgot to set up the APN before going out. So I just guessed it, and added only orangeinternet as the APN, and a name too, and that worked OK. Everything else left blank/default.

  • adam says:

    Would anyone want the orange mms+internet combined?

  • brianlmerritt says:

    Dude! Many thanks!! My daughter lost her nokia so I recycled my old HTC Magic, but of course without the APN it wouldn’t work.

    A very nice Orange chap from somewhere in Bangladesh gave me GPRS APN which just simply didn’t work. This one however is 3G!

    A bottle of Flowers is in the post (the beer…)

  • rob says:

    hey, i just bought a t-mobile g1, and had it unlocked but internet didnt work. came on here typed the settings in and it works perfect. many thanks rob

  • colin says:

    Thankyou so very much..nearly through my desire at a wall and then i found these settings put them in and now i can connect to internet! thanks again you made my day

  • Tim says:

    Cheers mate! just flashed a custom rom onto my x10 mini and the access point names were all missing so i had no internet on my phone so thanks. i am all back online again!

  • Sharon says:

    Worked perfectly…thank you :-)

  • he6rt6gr6m says:

    Hey. Thanks for this. Worked a treat.

  • kirst says:

    i have htc wildfire on orange pay monthly and these settings didnt work until i changed my authentication type to PAP…. ad soooooooo mucj trouble could send them other day without needing pap x orange r pretty turd

  • Blazej says:

    I’ve just got my HTC Desire and had problem to connect to Internet and generally even getting my email set up.

    I’ve used APN details provided at the top of this page ,however it didn’t work.
    Finally I’ve got it working when I’ve changed APN-TYPE to not set instead of default. Do not set APN-TYPE just live it blank and that should do the trick for HTC Desire.

  • Laura Johnson says:

    Hey!

    You guys have sorted me internet access from my G1 But I still cant download any MMS,

    Should there be a seperate APN for MMS?

    Many thanks

    Laura

  • Hannah says:

    Hi there,

    I have been looking to resolve the mobile network settings as I had to delete my original due to trying to get MMS working.

    After many hours trying, with the information provided, nothing worked!! But after all the comments on here, and adamant that this is the one page that will help, I decided to do a hard reset, backed up my files, and went through with it, and thankfully all the settings as above worked. Even sending an MMS worked.

    So thank you so much!!!

    :)

  • lauraine says:

    hi, thanx for the link, sadly it didnt work, thanx anyway :)

  • steve says:

    hi, i am having serious troublw trying to connect my htc wildfire to my orange internet, all was working fine up until i updated the andriod operating system, can any one help as orange cannot

  • It is really a nice and useful piece of info. I am glad that you shared this useful information with us. Please keep us up to date like this. Thank you for sharing.

  • Mick Whitworth says:

    A useful piece of information. I could not connect my HTC Wildfire to the internet until now. Some of the orange gprs or 3g data is designed for other phones but with the instructions above my internet comes on any time even out of range of wifi.
    I could not get my sat nav to work outside my girlfriends or mums house until now.
    I bought the phone from ebay and i had to get it unlocked to orange so of course the 3g and gprs was not set up.
    My internet works fine but i have not tried to send any mms messages yet though.

    Thank you

  • Stu G says:

    I recently updated to Gingerbread on my Galaxy S. since then I haven’t been able to activate the 3G networking on my phone

    As with Mick above, the WiFi works perfectly fine and everything else seems to be running ok.

    I changed all the data for Orange like you recommended above but with no luck.

    Any idea what else I could do?

    • Android UK says:

      Are you sure you aren’t just getting poor signal? I have tried on a galaxy S and it worked great. The other thing to try is to do a hard reset of the phone- and see if that sorts it. I periodically hard reset my android phones to keep them operating at top shape. (try it without any apps on it- and see if the problem still happens)

  • Ian B says:

    Same problem as Stu G, updated my samsung galaxy s on orange this morning and cant connect to 3G either, been tinkering with settings all day! still no luck

  • Robin R says:

    After two evenings scratching my head and getting nowhere, I came acros this web site which had me up and running in 10 minutes. I wish Orange were a bit more open about their setup for tethering instructions. I only want the laptop connection for when away from home otherwise use landline BB

  • Joo says:

    GENIUS!

    My internet is now working again….

    I first went through some settings with a guy at Orange and they didn’t work, so tried this and BINGO!!

    Thank you so much

  • gill says:

    fantastic
    stopped me going insane
    what would we do without people like you
    thank you
    gill

  • Fodgy says:

    Used above settings, can get Market and google to open then get server error has occured when I try to search for anything? Any ideas?

  • Fodgy says:

    Have a unlocked htc wildfire on orange, guessing it’s something to do with orange

  • Emma says:

    Thx a million,I wish I had found you guys ages ago. I’ve been without MMS for months since I first had the phone. Tried phoning Orange (useless- their response was that my phone couldn’t handle the memory of a picture message- come on, really?!). So I tried adding a new APN as you suggested, and it worked straight away. Brilliant :0)

  • Liam says:

    This was great, helped me a lot. Cheers :)

  • David says:

    I recently bought a second hand HTC Desire and had it unlocked from T mobile to run on Orange. The phone worked well in all respects except that I couldnt get a data connection, except through WiFi. Rang Orange who were helpful but didnt suggest i needed to add APN settings (which i guess were wiped during the unlock). I typed in the settings off this page and I now have data -thanks so much

  • Andrew says:

    You fixed my internet, THANK YOU!

  • Helen says:

    OH MY GOSH. Thank you so much. I spent half an hour on the phone to some creepy orange call operator who’s only solution was “I will call you tomorrow and we can see if it is fixed” without actually doing anything and then a whole lot of weirdness.

  • Adrian says:

    thank’s for this post, was getting really anoyed that mine didn’t work with the internet couldn’t get the apn right, but this has set it all up perfect :) thank’s again you dont know how happy i am!

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